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Return Policy

Remarkable customer service throughout North America!

When it comes to our hardwood cutting boards, we put our time into ensuring you receive the high-quality products you are looking for. We do the same with the customer service we offer to our clients. If for any reason you aren’t 100% satisfied with your order, we’re here to help.

To issue a return or refund, please call our toll-free number. 1(888)250-4002


Our Policy

  • You have 30 days from receiving your products to request a return or refund.
  • To be eligible for a return or refund, your board must be unused and in the same condition as received.
    * Request will be denied if the boards are used or washed subsequent to receiving. Please check out our care and maintenance page for more information.
  • We require 2 to 3 business days to process your request.
  • Anything that can be lightly sanded is not considered a defect or damage. At our descretion we can decide if a credit should be issued.
  • Photos of your product(s) are mandatory for proof of damage.


Returns

  • Products must be shipped back within 15 days of request approval.
  • A restocking fee will be charged if returned with an unjustifyable cause or if boards arrive back to us in a worse condition than initially received.
  • If a refund is requested upon a return, it will be issued once the boards are received and inspected.

See below for shipping details.


Refunds

  • Refunds will only be issued once proof is supplied.
    * Proof can be supplied by either a return or photo of damaged products.
  • If approved, you will be refunded to the same credit card used for payment.
  • Refunds will take 1 to 3 business days to show on your statement, depending on your bank.


Shipping

  • Shipping will only be charged for returns without justifiable cause of return.
    * In cases of refunds, shipping costs (if any) will be deducted from your refund.
  • Return shipping cost will be the same as initial shipping cost.
  • In cases of damaged products, shipping fees will be covered by us for the damaged products only.


Still have questions? Give us a call on our toll-free number and we’ll help you to the best of our ability.

Wood Cutting BoardsCare and MaintenanceBlogContactReturn Policy
Bulk cutting boards is your number one source for buying cutting boards in bulk. Made from high-quality solid hardwood, all models are available in Maple, Walnut and Cherry. We offer a variety of different styles and sizes to accommodate various industries and demands. This family business works hand in hand with their clients to build trust and maintain solid business relationships. Have a custom project in mind? Let us know and we will work together to turn your vision into reality. Stock products ship within 2-3 business days.

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